Express Collect & Drive Away Service

We appreciate your visit to our frequently asked questions page. Our aim is to provide comprehensive answers to all your rental inquiries.

Where do I collect my rental?

Experience our hassle-free service which enables you to conveniently collect your vehicle at the Princess Juliana Airport Parking lot upon arrival. Once you step out of arrivals, your vehicle will be parked, fueled up, and prepared for your immediate use.

Cruise ship customers can easily retrieve their vehicles at the renowned Chesterfields Restaurant parking lot, conveniently located just a 5-minute walk from the harbor.

Where do I return my rental?

Take advantage of our convenient direct drop-off service, available at various locations such as Princes Juliana Airport, Port St. Maarten, or your hotel. Experience the added flexibility of our direct airport departure drop-off service, which enables you to make those last-minute stops hassle-free.

What is the Cancellation Policy?

There are no cancellation fees applied to online bookings. However, as a courtesy, we request that all cancellations are communicated 48hrs prior to arrival.

What is the Refueling Policy?

To ensure a smooth return process, kindly bring back the vehicle with the same fuel level documented on your rental contract during the checkout inspection. Please be aware that failure to refuel will incur a refueling charge.

Are there additional charges?

Additional charges may be processed if the vehicle is not returned with the same amount of fuel registered on the date you collected your vehicle. So, be sure to fuel up your vehicle before your departure.

Can I return my vehicle to an unmanned location?

Yes, vehicles can be returned to unmanned locations, however, this must first be agreed upon and registered on your rental contract. Depending on your drop-off location a fee may be applied. 

Customers should never leave their vehicle unattended with the keys inside the vehicle or with the doors unlocked. Keys must be returned to an authorized Starlite representative.

What is the minimum Rental Period?

We do not have a minimum renting period.  A fixed daily rate is charged based on a 24hr period.

Do you rent automatic vehicles?

All vehicles are equipped with an automatic transmission, power windows, A/C, USB, AUX, and Bluetooth capabilities.

When do I pay for the rental?

As part of the registration process, a standard pre-authorization hold will be placed on your credit card as a security deposit, typically in the area of your total billing charge. Rest assured, at the conclusion of your rental period, your card will only be charged for the actual rental amount. Conditions Apply.

What is the legal driving age?

In St. Maarten / St. Martin, the minimum legal driving age is 18 years old. To rent a vehicle with us, our customers must be 21 years of age or older.

What is the legal drinking age?

In St. Maarten, the legal drinking age is 18 years. Nonetheless, it is important to note that drinking and driving are strictly prohibited on the island.

Which currency is used on St. Maarten / St. Martin?

St. Maarten / St. Martin uses 3 currencies. The American US dollar and the Euro are accepted throughout the entire island. The Dutch guilder is only accepted on the Dutch side of the island.

Which credit cards are accepted?

We gladly accept all major credit cards, including Visa, Mastercard, Discover, and American Express.

How much is the rental deposit?

The rental deposit differentiates depending on the vehicle category.