FAQ

Can I return the vehicle to the airport?

 

Yes, one of the advantages of renting a vehicle from Starlite Car Rental is the convenience of being able to pick up and return your vehicle at the airport.

Can I return the vehicle to another location other than where it was picked up?

 

Yes, we offer our renters the possibility to return their vehicle at a variety of locations; however a recovery fee will be applied depending on the location.

Drop Off Location

Tariff

Belair Beach Hotel Free
Dutch Side Airport (Princess Juliana Airport) Free
French Side Airport (L’Espérance Airport aka Grand Case Airport) $35
Hotel / Villa on the Dutch Side $25
Hotel / Villa French Side $30
Ferry Terminal Great Bay $25
Ferry Terminal Marigot $30

 

What is the minimum rental period?

 

There is not a minimum rental period. A fixed daily rate is charged based on a 24 hour period.

 

What is included in the rental fee?

 

Included in the rental fee is 24 hour Emergency Road Side Assistance, Free Additional Driver and Free Luggage Assistance to the Belair Beach Hotel, as well as, within the Maho/Simpson Bay Area.

 

Is there a minimum driving age limit?

 

Yes, the age limit to rent a vehicle is 23 years or older. An exemption is made for persons 21 years or older, once always accompanied by an adult while driving the vehicle.

 

Can an Additional Driver also drive the vehicle?

 

Yes, an additional driver can operate the vehicle once he/she is older than 21 years and registered on the rental contract agreement using a valid driver license.

 

On which side of the road do vehicles drive in St.Maarten/ Saint.Martin?

 

On St.Maarten/Saint.Martin we drive on the right side of the road, just like in the USA and Canada.

 

Do you have children safety chairs for hire?

 

Yes, we offer a variety of safety chairs for kids and infants of all ages.

 

Do you have children safety chairs for hire?

 

Yes, we offer a variety of safety chairs for kids and infants of all ages.

 

Do I need to provide a credit card number to reserve a rental vehicle?

 

No, credit card information is not required during the booking phase. Payment processing is completed upon arrival at our office in St.Maarten.

 

Is there a cancellation fee if I decide to cancel my reservations?

 

Once the booking is cancelled within 48 hours prior to your arrival, there are no cancellation fees applied to the booking.

 

What type of insurance protection schemes can we add to our rental vehicle?

 

We offer two insurance protection supplements; Collision Damage Waiver and Third Party Liability. Both can be added to your rental vehicle during the registration phase. For more information on insurance protection coverage refer to our insurance policy.

 

Can I pay for the rental using American Express, MC or Visa?

 

We accept all major credit cards, including Discovery.

 

Is a security hold placed on my credit card?

 

Generally, island wide when renting a vehicle a security hold is placed on the credit card on file. Nevertheless, there are exceptions to the rule. However, a credit card imprint is mandatory.

 

Do all vehicles have automatic transmissions?

 

Yes, all of our vehicles are equipped with automatic transmission, power windows and A/C.

 

What are the refueling terms?

 

The vehicle must be returned with same amount of fuel as during the checkout inspection or refueling charges will be applied.